ABOUT US

Independent Aviation was established in 1989 and has grown to become Australia’s leading air charter procurement and management specialist. As a truly independent broker, we offer an impartial and transparent service to source the most suitable aircraft at the most competitive price for each individual charter.

We have global reach and capability and are considered the experts in remote and regional destinations throughout Australasia. Coordinating more than 300 charters every month, using aircraft of all sizes and types for every kind of mission, we have significant buying power and an enviable reputation for providing prompt, reliable and innovative solutions to air transport problems. Our team of charter consultants back this up with detailed management of every charter to ensure complete customer satisfaction.

Over the past decade, Independent Aviation has developed inhouse the most sophisticated aviation database and reservation systems of its kind in Australia. The IAV system provides immediate information on all aircraft and operators that meet the requirements for a given enquiry nationwide. All pre-qualified operators are invited to provide a quotation for every charter request, ensuring the entire market is canvassed and our clients are offered the best possible value for money.

GLOBAL PARTNERSHIPS, ASSOCIATIONS AND ACCREDITATIONS

Independent Aviation can provide air charter solutions across the globe through our established network of affiliate offices worldwide. Not only do these partnerships enable us to guarantee best value for international charters, they also ensure that we are in touch with international best practice in charter operations.

SALES & LEASING

Let us do the work for you in listing your aircraft for sale. Starting with an analysis of the aircraft’s value, based on recent market transactions, we design and execute a targeted marketing campaign to sell the aircraft in a timely manner for its optimal value. As well as the usual tools such as specialist press and online advertising we also distribute sales information to every pre-qualified operator in Australia through our database. We can even match a specific aircraft to operators with an AOC Schedule 2 endorsement authorising operations of that particular aircraft type. As exclusive sales agents we offer a complete package of services through our network of experienced valuers, aircraft technicians, engineers, ferry operators and contracting specialists.

HOW WE OPERATE

As Independent brokers we guarantee the most suitable aircraft is sourced for every mission at the best value for money through competitive tendering for each and every request. With rapid response times and 24 hour support we will present you with multiple quote options that allow you to make an informed decision.

We canvass the entire market for every charter, including outside operators able to position aircraft from elsewhere if that is the best solution for a charter. Operator compliance is ensured with legislated safety and risk management requirements, as well as the ability to meet any client specific requests. This can include tracking of operator safety audits, safety management systems, HFM systems, operator and pilot approvals, endorsements and pilot minimum hour requirements.

Contracted clients are provided with a customised web-booking portal for faster reservations with online “closed user” options to facilitate charter sharing, back loading and other cost saving initiatives if required,

Our easy to understand and transparent quote documentation will give your staff the confidence to know they are making an informed decision. Quotes and confirmations are presented in clear format on a single document. This includes aircraft photos, route maps and aircraft performance information together with the details of AOC status of every operator presented. Confirmations can include information such as pilot hours and endorsements and operator approvals.

For efficient and accurate charter management, Independent Aviation administers the day to day detail of the charter operation and facilitates all necessary liaison with the operators. When plans change, multiple alterations to charter itineraries can quickly and faultlessly be made. On time performance, payload optimisation and all other operator KPI’s are monitored along with access to real time web-tracking of flights to ensure time is not wasted should the schedule change or be delayed.

IAN BUTTON – MANAGING DIRECTOR

With more than 30 years experience across all levels of the industry, Ian Button has been leading the team at Independent Aviation for a decade. He has worked as aircrew on Australian Customs Coastwatch surveillance, search and rescue and Immigration and Fisheries patrols through to Flight Operations Manager for Australian Airlines, Qantas’ holiday airline, operating B767s to Asia. In between he founded a successful general aviation charter airline in North Queensland and was General Manager of a major tourism helicopter company.

MICHELLE DUKKER – AIR CHARTER CONSULTANT

Michelle draws on a background in hospitality, reservations, administration, marketing and sales in her role as Air Charter Consultant to ensure Independent Aviation’s clients’ requirements are realised in a professional and friendly manner. She holds a Certificate III qualification in Business Administration. The fluent Dutch speaker is also a keen equestrian.

RICHARD GREENHILL – DIRECTOR / CONTRACTS MANAGER

Richard Greenhill is a specialist in product development for lowcost, long haul international air travel and adds to the success of Independent Aviation by drawing on his 20 years experience in retail travel, tour operating and hospitality management. Previously the Manager of a major charter airline in North Queensland and is one of the founding member of Independent Aviation.

ETTIENE DU TOIT – OPERATIONS MANAGER

Ettiene leads a professional charter management team with focus and astute attention to detail. He has commercial airline and general aviation experience and holds a Bachelor of Business focused on management from the University of Newcastle.

DEBBIE WALTERS – SALES & MARKETING MANAGER

Debbie’s wealth of experience in the tourism, marketing and sales sectors underpins the development of lasting business partnerships. Her understanding of what people expect and want helps ensure satisfied clients. Her people-centred roles have extended from Activities and Entertainment Manager at Dunk Island Resort to experience in the media, and 3.5 years in the aviation industry, including a major tourism helicopter company.

RHYS WILLIAMS – AIR CHARTER CONSULTANT

Rhys brings eight years experience in the finance industry and a keen desire to ensure a client gets the best value for their money in any charter operation. His diligence and passion for the job at hand won him a Rotary Youth Leadership Award in 2010. Since then, he gained a Diploma in Financial Services (Finance and Mortgage Broking Management) and Certificate IV in Financial Services (Finance Broking) before going on to complete a Bachelor of Business majoring in Marketing & Tourism from James Cook University.

MEAGAN BLIGHT – AIR CHARTER CONSULTANT

Meagan has a solid background in the tourism and hospitality industries and is focused on ensuring Independent Aviation charter clients are repeat clients. She holds Certificate IV qualifications in Tourism, Tour Guiding, and Business Management. She enjoys the outdoors and travelling.

CAROLYN WALKER – AIR CHARTER CONSULTANT

Carolyn Walker is fluent in Japanese and draws on 15 years experience within the tourism and hospitality industries in her role as Air Charter Consultant. She is practised in matching clients’ needs with the best aircraft available. She is studying for a Diploma of Business Management and enjoys SCUBA diving, water sports and horse riding.

JULIE HAMILL – ACCOUNTS MANAGER

Julie has 10 years experience in the world of aviation accounts and has qualifications in bookkeeping and accounting. Her specialist knowledge ensures clarity and efficiency for Independent Aviation, its charter partners and clients. She is an avid motor sports enthusiast.

CONRAD CRUZ – AIR CHARTER CONSULTANT

Conrad Cruz combines a background in hospitality, customer service and marketing with years of travel industry experience to ensure Independent Aviation charter clients receive the best service available. He is passionate about the travel industry and has worked as a consultant for both corporate and retail sectors (Australia and overseas). He has been involved in product development for Australia-wide tour products (wholesale travel), and holds an MBA in International Management and a Bachelor Degree in Tourism.